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CwC Newsletter, December 2019

New Features in SD Pro

We are excited to introduce the latest updates to SD Pro®, including new modules for SD PostFlight and Training, the...
August 2019, CwC Newsletter

A Note From Jim Jensen

Dear Customers, In June, we celebrated the 22nd anniversary of Satcom Direct. That is twenty-two years of serving the business aviation...
August 2019, CwC Newsletter

One More Orbit Breaks Multiple World Records

On July 9th, 2019, a courageous team set out on a mission: to break the Round-the-World record for any aircraft...
August 2019, CwC Newsletter

Our Customer Stories – PB Engineering Solutions Limited

SD and PB Engineering Solutions Limited: “PB Engineering Solutions Limited made the decision to partner with Satcom Direct (SD) based...
August 2019, CwC Newsletter

Introducing JX-Pro

We are proud to announce that SD is now offering Inmarsat’s newest Jet ConneX plan, JX-Pro. JX-Pro is for the...
August 2019, CwC Newsletter

SD Training: Learning Management System

SD’s Learning Management System (LMS) is a convenient place to access SD’s training modules and is designed to help you...
August 2019, CwC Newsletter

SD Data Center Expansion

We are happy to announce that the Bravo phase of our SD Data Center expansion is complete. The second stage...
SDR & SDR Gateway
August 2019, CwC Newsletter

Celebrating Over 1,000 SDRs Flying

This month, we are celebrating the milestone of reaching over 1,000 SDRs flying in business and military/government aviation! The SDR’s...
Lucas Oil SilverHook Powerboat
August 2019, CwC Newsletter

SD and COMSAT Support Lucas Oil SilverHook Powerboat Racing Team

SD and COMSAT are proud to support the Lucas Oil SilverHook powerboat racing team for the 2019 racing season by...
August 2019, CwC Newsletter

SD Supports D-Day Commemorations

This year, the world observed the 75th anniversary of D-Day, and we were honored to participate by providing the D-Day...
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CwC Newsletter Edition

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Satcom Direct
SatcomDirectSatcom Direct@SatcomDirect·
1 Mar

Today marks a significant milestone in our Plane Simple™ Ku-band Antenna System development – the first aircraft installation! The two-LRU system is being installed today on our SD Gulfstream to begin inflight trials over the @INTELSAT FlexExec network.
#PlaneSimple #Innovation

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SatcomDirectSatcom Direct@SatcomDirect·
25 Feb

We are excited to announce our latest SD Pro® integration partner, Polaris Aero. The Polaris FlightRisk® application provides high-level risk analysis directly into the SD PreFlight module.

https://news.satcomdirect.com/news/satcom-direct-and-polaris-aero-team-up-to-strengthen-flight-risk-assessment-for-business-aviation/

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SatcomDirectSatcom Direct@SatcomDirect·
23 Feb

“For the first time ever, we have clear visibility into what are often considered opaque operating costs.”

Learn more about how the MySky and SD Pro integration is helping our own flight department and how it can help yours here: https://news.satcomdirect.com/cwc-newsletter/feb-2021/why-mysky-sd-pro-integration-is-a-force-multiplier/

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SatcomDirectSatcom Direct@SatcomDirect·
19 Feb

The Q1 Connecting with Customers (CwC) Newsletter is out! Visit the SD Newsroom to read about our latest activities and developments with our innovative hardware, software, and infrastructure solutions. https://news.satcomdirect.com/cwc-newsletter/feb-2021/a-letter-from-jim-jensen-4/

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SatcomDirectSatcom Direct@SatcomDirect·
16 Feb

Two of our Plane Simple™ Satcom Antenna Systems will be debuting this year, bringing lower-cost high-speed connectivity options to a wider array of airframes. Read more about how the minimize invasiveness and reduce associated installation costs. https://www.ainonline.com/aviation-news/business-aviation/2021-02-15/satcom-direct-plane-simple-antennas-set-debut

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Today marks a significant milestone in our Plane S Today marks a significant milestone in our Plane Simple™ Ku-band Antenna System development – the first aircraft installation! The two-LRU system is being installed today on our own SD Gulfstream to begin inflight trials. The aerial testing phase will validate the terminal’s performance over the Intelsat FlexExec network. We take pride in testing our products and services internally before we offer them to our customers. Stay tuned for more updates as we work toward formal product introduction later this year!
#PlaneSimple #CustomersFirst #Innovation
Thank you to all of our customers and partners for Thank you to all of our customers and partners for your support this year. Wishing you health, happiness and prosperity in the New Year!
Season’s Greetings from the team at SD! Season’s Greetings from the team at SD!
Registration for CwC 2021 is now open! Join us fro Registration for CwC 2021 is now open! Join us from March 29 – April 1 at Grande Lakes Orlando for SD’s annual industry update, technical training, and customer appreciation event. With a focus on advanced connectivity solutions and digital flight operations, CwC 2021 will highlight the companies and technologies shaping the future of our industry. Register today at https://cwc.satcomdirect.com.

#CwC2021
As we celebrate Thanksgiving in the U.S. today, we As we celebrate Thanksgiving in the U.S. today, we reflect back on the year; despite the challenges 2020 has presented us with, there is still so much we are thankful for. We want to share our genuine appreciation with you, our valued customers and partners. Without you, we would not be where we are today, and we’re so thankful for all of your support throughout this last year. Here’s to another year of giving thanks as we move ahead to bright futures together. #grateful #thankyou!
With gratitude for your service and sacrifice, on With gratitude for your service and sacrifice, on Veterans Day and always. #thankyou #veteransday
Have you had a chance to read our latest CwC Newsl Have you had a chance to read our latest CwC Newsletter? Check out our latest updates including the status of our Plane Simple™ antenna series, a walk through of exactly what happens when a cyber event occurs in flight, and learn about building a digital record from our own SD Flight Ops Director of Maintenance.

https://news.satcomdirect.com/category/cwc-newsletter/oct-2020/
Congratulations to SD’s VP of Flight Services Ni Congratulations to SD’s VP of Flight Services Nick Cook, our Seattle-based datalink team, and our global support staff who have helped achieve this momentous milestone for FlightDeck Freedom®! #teamwork #milestone #thankyou #pilot #bizav #datalink
We are extremely proud to be ranked #1 for the 6th We are extremely proud to be ranked #1 for the 6th consecutive year in the Aviation International News annual Product Support Survey! Over the last year we have invested heavily in IoT and machine learning tools, keeping our support team “ahead of the aircraft” for years to come. #Thankyou for voting us #1 again in 2020! #bizav
Stay informed in the flight deck with automated al Stay informed in the flight deck with automated alerts and notifications from FlightDeck Freedom®, SD’s versatile datalink communications platform. Alerts are delivered directly to the flight deck or to assigned distribution groups, synchronizing the aircraft with flight operations in real time. Visit our website or call us today to learn more! #bizav #pilot #pilotlife #flightops
In response to the ongoing COVID-19 pandemic, we a In response to the ongoing COVID-19 pandemic, we are launching a series of webinars to provide the latest information and updates to our customers. Please visit https://cwc.satcomdirect.com/webinars/ to view the schedule and register today!

21 April – SD Connectivity
05 May – SD Hardware
19 May – FlightDeck Freedom
02 June – SD PostFlight and SD Pro
See you at #SDC2020 next week! Visit us at booth 1 See you at #SDC2020 next week! Visit us at booth 1835 to learn how SD Pro streamlines operating procedures and keeps flight departments connected, from pre-flight to post-flight and beyond!
Wishing you and yours a Happy New Year and best wi Wishing you and yours a Happy New Year and best wishes for 2020!
We are making significant investments in our telep We are making significant investments in our teleport and ground network infrastructure in continuing to support our GEO supplier partners like Inmarsat, Intelsat, Eutelsat, Echostar and ABS, as well as our LEO supplier and partners such as OneWeb and Iridium. With the most advanced, interconnected global network and ground facilities to more satellite constellation providers, our teleport and data center investments will ensure secure and reliable service for all our customers.
We are extremely proud to be recognized by our val We are extremely proud to be recognized by our valued partner Iridium, who have named a satellite in their NEXT constellation in honor of Satcom Direct. SD and Iridium have been partners for over 15 years, and we look forward to continuing our partnership for many years to come.
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Satcom Direct
Satcom DirectMarch 1, 2021 at 10:46pm
Today marks a significant milestone in our Plane Simple™ Ku-band Antenna System development – the first aircraft installation! The two-LRU system is being installed today on our own SD Gulfstream to begin inflight trials. The aerial testing phase will validate the terminal’s performance over the Intelsat FlexExec network. We take pride in testing our products and services internally before we offer them to our customers. Stay tuned for more updates as we work toward formal product introduction later this year!
#PlaneSimple #CustomersFirst #Innovation
Satcom Direct
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Satcom Direct
Satcom DirectFebruary 25, 2021 at 6:39pm
We are excited to announce our latest SD Pro® integration partner, Polaris Aero. The Polaris FlightRisk® application provides high-level risk analysis directly into the SD PreFlight module, enabling pilots, operators, and flight departments to strengthen Safety Management Systems through heightened awareness, communications and efficiency.

"At SD we are focused on delivering trustworthy data via SD Pro to underpin decision making. With the integration of Polaris we are enabling shared, proactive risk mitigation which improves business aviation safety and continues to raise the standards of the sector."
https://news.satcomdirect.com/news/satcom-direct-and-polaris-aero-team-up-to-strengthen-flight-risk-assessment-for-business-aviation/
Satcom Direct
SD and Polaris Aero Team Up to Strengthen Flight Risk Assessment
Satcom Direct is teaming up with Polaris Aero to enhance the risk assessment and mitigation process for mutual SD and Polaris customers.
news.satcomdirect.com
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Satcom Direct
Satcom DirectFebruary 23, 2021 at 4:24pm
“For the first time ever, we have clear visibility into what are often considered opaque operating costs.”

The AI-powered spend management platform MySky has given our flight department the ability to maximize our budget by highlighting where we are spending effectively, and more importantly, where we are not. With integration into SD Pro, we are able to get a glimpse of our spend status without having to ever leave the SD Pro environment and can click into the MySky module to dive deeper as needed. Learn more about how MySky is helping our own flight department and how it can help yours here: https://news.satcomdirect.com/cwc-newsletter/feb-2021/why-mysky-sd-pro-integration-is-a-force-multiplier/
Satcom Direct
SD Flight Ops: Why MySky SD Pro integration is a Force Multiplier
As SD continually seeks to set new industry standards, we have been impressed by the AI-powered spend management platform MySky.
news.satcomdirect.com
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