Guaranteed Support, All the Time
Innovative airtime bundles, value-added enhancements, a dedication to data security and a range of hardware and training solutions: nobody knows Jet ConneX (JX) better than Satcom Direct. We were the first airtime provider to test, activate and launch JX support programs and as a result, today more than 60% of all JX systems choose to fly with us.
With SD’s new JX bundles and cost-effective airtime plans, you can have the confidence that we will be watching your aircraft 24/7/365 and will be there to support you if an issue arises. We take customer support very seriously and if an issue occurs, we’ll spot it, analyze it, and resolve it – we guarantee it.
Nobody else in the industry guarantees email and call response times, outage notifications, coverage alerts and onsite support with their JX service plans. It’s just one of the many ways SD’s service continues to exceed expectations.