Guaranteed Support, All the Time

SD Support

Innovative airtime bundles, value-added enhancements, a dedication to data security and a range of hardware and training solutions: nobody knows Jet ConneX (JX) better than Satcom Direct. We were the first airtime provider to test, activate and launch JX support programs and as a result, today more than 60% of all JX systems choose to fly with us.

With SDโ€™s new JX bundles and cost-effective airtime plans, you can have the confidence that we will be watching your aircraft 24/7/365 and will be there to support you if an issue arises. We take customer support very seriously and if an issue occurs, weโ€™ll spot it, analyze it, and resolve it โ€“ we guarantee it.

Nobody else in the industry guarantees email and call response times, outage notifications, coverage alerts and onsite support with their JX service plans. Itโ€™s just one of the many ways SDโ€™s service continues to exceed expectations.

To learn more about JX airtime solutions, call us atย +1 321.777.3000, or email us atย sales@satcomdirect.com.

Share