A Letter from Jim Jensen

Jim Jensen

First and foremost, I hope that you and your families are safe and well during this unsettling and unprecedented time. We continue to monitor the situation around COVID-19, taking necessary steps to safeguard our employees and our continued operations and services. We remain committed to providing our customers and partners with best-in-class services and support around the globe, and our award-winning customer support continues to be fully staffed, 24/7.

Before the onset of global lockdowns, we were fortunate to kick off the year with an exciting start at our annual Connecting with Customers (CwC) Conference, where we announced the development of our Plane Simple Antenna series. This significant step for SD furthers our commitment to deliver the best connectivity experience for our customers and lead the industry with innovative technologies.

We are also driving the industry forward with SD Pro®, defining new standards for data management and digital flight operations. We are working vigorously on the development of our platform so that when you are ready to return to flight, you have an industry standard providing the Source of Data for enhanced passenger experience and optimized operations.

We will continue to closely monitor the rapidly developing global events, take appropriate actions, and keep customers and partners informed of any significant changes to our protocols and procedures. We cannot wait to be back in the field visiting you! Should you have any questions or suggestions, please do not hesitate to contact us.

Thank you for your business and support.

Jim Jensen
Founder & CEO