Melbourne, FL./ 2 October 2023 – Planet Nine Private Air has selected Satcom Direct, the business aviation solutions provider, as its preferred connectivity supplier. The Van Nuys, California-headquartered operator, has acquired multiple Plane Simple Ku-band terminals to upgrade its fleet over a three-year period, with its Bombardier Global Express airframes already being equipped with the advanced connectivity solution.
Installation of the SD Plane Simple® Ku-band terminals, which have been purpose-built for the business aviation sector, will give Planet Nine passengers and customers access to the Intelsat FlexExec network, the only dedicated business aviation airtime on the market. In addition, the SD FlightDeck® Freedom datalink service will be added to the cockpit. Passengers will benefit from improved productivity, enhanced entertainment and increased data speeds powered by the consistent high-speed broadband. At the same time, the crew will optimize the power of FDF flight tracking, automated real-time information about hazardous weather, geo-notifications, security events and other critical flight path data for improved situational awareness. The agreement also includes award-winning 24/7/365 global customer support, multilingual services, cybersecurity solutions and access to certified connectivity training.
Activations of the first Plane Simple Ku-band terminals and FlightDeck Freedom services are already underway or scheduled for five of the Planet Nine aircraft. The first two Bombardier Global Express aircraft have already been redelivered with the Plane Simple Ku-band terminals installed and activated. A third Global Express is imminent, with a further two aircraft being equipped with the advanced connectivity technology before the end of the year.
“Planet Nine exemplifies how retrofitting our Plane Simple antennas can breathe new life into an airframe. These aircraft are designed to last for more than three decades, yet the technology is changing on a daily basis. We have designed agnostic systems that future-proof aircraft and we know this ability to continuously update the connectivity offering was a major factor in Planet Nine’s decision to engage our services, products, and support capabilities,” says Michael Skou Christensen, chief commercial officer for Satcom Direct. “The addition of our hardware and the Intelsat FlexExec service will deliver an impressive new suite of reliable connectivity options to Planet Nine’s elite customers worldwide.”
The mixed fleet of thirty-two airframes features predominantly large cabin aircraft, including Bombardier Global types, Gulfstream models, and Dassault Falcon airframes.
“Our clients expect cutting-edge aircraft, comfort, safety, and best-in-class customer experience as we deliver distinctive service to discerning clients. Passengers expect broadband connectivity as standard, and we have chosen a solution that definitively differentiates our business. Adding services that have been innovated by aviators for aviators and purpose-built for business aviation users elevates our offering to a whole new level. Selecting the right partner to offer consistent, reliable, global connectivity from a single resource that also delivers outstanding customer service adds real value to our offering and to our customer experience,” says Matt Walter, co-founder Planet Nine.
About Satcom Direct
Satcom Direct (SD) is founded on a core belief in understanding the value of time and the importance of maximizing it. The company mobilizes the most cutting-edge technologies to enable connection wherever you might be. SD’s proprietary technologies span business aviation and government sectors, with the singular goal of leading connectivity industry standards.
Harnessing a powerful combination of tools, SD delivers consistent, reliable connectivity across the globe. Proprietary software, hardware, terrestrial infrastructure, cybersecurity solutions and award-winning customer support create tailored data services for each individual customer mission. The aim is to enhance the passenger and ownership experience, improve efficiencies and give back precious time by providing connectivity beyond all expectations.
SD World Headquarters is located at the heart of the Space Coast in Melbourne, Florida, with 14 additional locations in 11 countries, including the UK, UAE, Switzerland, Singapore, Australia, and Brazil, plus a hardware development and manufacturing base in Ottawa, Canada. For more information regarding SD, visit www.satcomdirect.com, e-mail [email protected], or call U.S. +1.321.777.3000 or UK +44.1252.554.460
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