Satcom Direct first in industry to offer Guaranteed Customer Support
Melbourne, Florida/11 December 2017 – Business aviation connectivity expert Satcom Direct (SD) has launched a new Service Level Agreement (SLA) program to support Inmarsat Jet ConneX customers, with plans to expand to other platforms throughout 2018. The SLAs include onsite support, proactive monitoring, outage notifications and guaranteed email and phone call response times. Building on […]