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Managing Connectivity and Passenger Expectations

iPhone in flight

Say so long to your Excel spreadsheet with manual data collection, and hello to progress: innovative automation through the SD Pro platform. Monitor the pulse of the cabin in real-time from anywhere in the world with the Advanced Connectivity Module.

The recently released module records Inmarsat JX connectivity quality and status during a flight, to give flight teams a detailed understanding of the connectivity experience associated with different routes. With powerful reporting capabilities and dynamic graphic displays, Advanced Connectivity is ideal for managing connectivity – all from the centralized, automated SD Pro dashboard.

Flight Departments can view comprehensive data usage analytics several ways:

  • By month and by flight
  • Based on services used
  • Reported in minutes or megabytes

The module also allows you to load a flight plan to forecast any potential communications disruptions along your flight path, helping you manage your passengers’ expectations or change your flight plan.

Additional Module features:

  • Usage analysis: View internet and cell data, devices and altitude data; download reports for offline analysis and distribution
  • Flight monitoring emails: Sign up to receive automated updates from SD Pro while in-flight; updates delivered include flight tracking, data usage and protocol analysis

The module also allows you to load a flight plan to forecast any potential communications disruptions along your flight path, helping you manage your passengers’ expectations or change your flight plan.

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